NobelBiz

MAY 25, 2023

billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4

call center software 98

call center software Call Center APIs Contact Center 98

NobelBiz

FEBRUARY 23, 2023

A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology. APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. These linkages facilitate agent’s work and boost their productivity.

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52

NobelBiz

JUNE 7, 2021

A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology. APIs for more adaptability: Application programming interfaces (APIs) are progressively being added to the basic functionality of UCaaS providers. These linkages facilitate agents’ work and boost their productivity.

Contact Center 52

Contact Center voip APIs Interactive Voice Response 52