Is Your Organization Ready for the Top Contact Center Trends of 2022?
Playvox
JANUARY 13, 2022
It’s projected that this younger generation will make up approximately 27% of the workforce by 2025. . In addition to being tech-savvy, Gen Z also makes decisions based on morals and values. Gen Z is defined by technology and values. For many Gen Z employees, diversity and inclusion in the workplace is a must.
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