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A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

A Comprehensive Guide to Virtual Call Center and Contact Centers Even though virtual call centers and contact centers have been around for quite some time, they have gained widespread popularity in the last four to five years only.

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What is Call Center Software? – Types, Benefits, Features and more

Hodusoft

What is Call Center Software? That marked the beginning of ‘call centers.’ What is Call Center Software? Call center software is a technology that consists of various advanced features and functionalities. Types of call centers. Future of call centers.