2024 call center software Call flow Self service 
Hodusoft
AUGUST 4, 2021
As per Gartner 30% of organizations will shift their on-premise contact center operations to remote by 2024. This would cause a 60% increase in customer service agents working from home. . Call Recording. With HoduCC you can monitor your team’s performance through call recordings. Cloud-based deployment.
Hodusoft
FEBRUARY 16, 2022
A Gartner survey suggests 30% of organizations will shift their on-premise contact center operations to remote by 2024. The same report suggests a 60% increase in customer service agents working from home. They are smart enough to detect unanswered calls and busy signals. Omnichannel support. Predictive dialer.
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