Remove 2024 Remove Average Handle Time Remove Healthcare Remove industry standards
article thumbnail

Generative AI is Shaping The Future of Contact Centers in 2024

Balto

By doing so, the AI assistant becomes more adept at understanding medical workflows, patient history, and the unique challenges faced by the facility, offering tailored and context-aware insights for better decision-making within the healthcare setting. All you have to do is ask the model about what you need to know.