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What Is UCaaS? And What Are Its Benefits For Contact Centers?

NobelBiz

A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. Historically, businesses purchased and installed their own communications infrastructure on their premises.

article thumbnail

What Is UCaaS And What Are Its Benefits For Contact Centers?

NobelBiz

A brief history UCaaS originated in the early 2010s as a result of the advancement of cloud computing technology. billion by 2024, thanks to increasing usage, innovative technologies, and new reseller models. Historically, businesses purchased and installed their own communications infrastructure on their premises.