Remove 2024 Remove Analytics Remove Calibration Remove Feedback
article thumbnail

Direct Messaging in Salesforce – the Path to Seamless Business Communication

CSM Magazine

percent of all retail e-commerce is expected to be generated via m-commerce , and both Europe and the US are expected to be the major players in the m-commerce market before 2024. With more customer insight, a more personalized approach can then be taken when asking for feedback.