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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Lower cart abandonment rates. Boost on-page time and reduce bounce rate. You can also create variations to account for different nuances in customers’ questions. You can even build custom automated support solutions with an API. You can also automate more advanced transactional emails, like cart-abandonment discount offers, or updates on support inquiries.