Overcoming common contact center challenges with generative AI and Amazon SageMaker Canvas
AWS Machine Learning
DECEMBER 21, 2023
Amazon SageMaker Canvas provides business analysts with a visual point-and-click interface that allows you to build models and generate accurate machine learning (ML) predictions without requiring any ML experience or coding. Automate post-call tasks You can also use SageMaker Canvas generative AI to automate post-call work in call centers.
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