Why Your Contact Center Needs A Remote Work Policy?
Playvox
NOVEMBER 1, 2022
In our 2022 remote work study , we found that nearly all the respondents were offering hybrid or remote work arrangements, but only 34% had a policy in place to govern it. A sprawling 2022 survey of more than 20,000 knowledge workers by Microsoft offers some insights. Why bring agents back when even managers are satisfied with it?
Let's personalize your content