2021 Cloud contact industry standards Self service 
NobelBiz
FEBRUARY 21, 2023
It has been growing at a CAGR of 20% since 2021! Customers want to utilize chatbots to explore self-service options without assistance from a customer support representative, accelerating customer service. That’s where the role of a cloud contact center solution comes in.
NobelBiz
FEBRUARY 15, 2023
It has been growing at a CAGR of 20% since 2021! Customers want to utilize chatbots to explore self-service options without assistance from a customer support representative, accelerating customer service. That’s where the role of a cloud contact center solution comes in.
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