Rising Wages and the Contact Center Industry
Outsource Consultants
MARCH 8, 2022
One common pain point among both clients and BPO providers: wages have been rising steadily throughout 2021, and experts predict that this trend will continue into 2022. From October 2021 to October 2022, the USA saw a 9.77 India is set to experience a rise similar to the 2021 numbers in America at 9 percent.
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