Heads in the Clouds: Elevated Contact Center as a Service (CCaaS) via Calabrio ONE and Twilio Flex
Calabrio
MARCH 2, 2020
These results are a big reason why CCaaS is projected to grow at a CAGR of nearly 15 percent between 2019 and 2021—and why CCaaS is a critical part of Calabrio’s go-to-market plan. When we say “programmable,” the customer can customize Twilio Flex to build the contact center solution they need. 1 SDMR International.
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