Remove 2020 Remove Chief Customer Officer Remove Customer Care Remove Self service
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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Here, we cover the 20 best customer service blogs and influencers to follow in 2020. We specifically like his wrap-up of customer service blog posts that he curates from a variety of resources and publishes weekly. Top Pick: 20 ways to create an amazing customer service experience in 2020.

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Four Critical Questions Chief Customer Officers Should Ask

Sykes

As global business shift operations due to COVID -19, customer care leaders face several challenges, especially for those who serve customers via contact centers and back office sites.? . Here are four key questions a Chief Customer Officer (CCO) should seek answers to in the face of continuing disruption.

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Four Critical Questions Chief Customer Officers Should Ask

Sykes

As global business shift operations due to COVID -19, customer care leaders face several challenges, especially for those who serve customers via contact centers and back office sites.? . Here are four key questions a Chief Customer Officer (CCO) should seek answers to in the face of continuing disruption.