From Making Sandwiches to Making the CX Journey Better: An Interview with Customer Experience Expert, Nate Brown
Vistio
JANUARY 13, 2022
After authoring The CX Primer, he was dubbed the “CX Influencer of the Year” by CloudCherry in 2019, and a top global CX thought leader by ICMI, Exceeders, Netomi, Martech and many more. What did that do for our customers? I mean, it’s a brilliant question and that customer effort score represents a reality that is tangible.
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