Cloud Contact Center Solutions Continue Upward Trajectory
DMG Consulting
MAY 15, 2018
Enterprise business and IT leaders are struggling to find the right cloud-based solutions for their operations. As of the end of 2016, DMG estimates that the revenue size of the cloud-based contact center infrastructure market (excluding carrier revenue) was at least $2.8 By Donna Fluss. Given that this represents only 11.4
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