Remove 2016 Remove contact center solutions Remove Quality management
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DMG Consulting Releases 2018 Contact Center Workforce Optimization Market Share Report

DMG Consulting

This inaugural knowledge management (KM) report covers all aspects of this resurgent IT sector, which is attracting a great deal of interest because of the digital transformation and growing interest in incorporating artificial intelligence (AI) functionality into contact center solutions. million in 2016 to$1,655.3