CSM Magazine

MARCH 26, 2020

Every owner wants to spend as much time as possible with their dog, but busy schedules and commitments can create gaps for hours, leaving dogs by themselves. started in 2015, gives owners assistance in providing care to their dogs. was able to create multiple queues that could be customized in real-time.

Interactive Voice Response 59

Interactive Voice Response Wait times voip Customer Support 59

CSM Magazine

MARCH 26, 2020

Every owner wants to spend as much time as possible with their dog, but busy schedules and commitments can create gaps for hours, leaving dogs by themselves. started in 2015, gives owners assistance in providing care to their dogs. was able to create multiple queues that could be customized in real-time.

Customer Experience 52

Customer Experience Interactive Voice Response Wait times voip 52

aircall

JUNE 11, 2021

The 1980s — Fiber optics were invented, bringing impactful change for voice communication. 1995 — VoIP (voice over internet protocol) technology was invented to enable human voice communication over the internet in real-time. Reduce waiting times so customers are less frustrated when they reach a representative.

voip 62

voip APIs Call Center Telecommunications 62