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With a Focus on Customer Convenience, Wag! is the Model for Mobile-First Support

CSM Magazine

MARCH 26, 2020

started in 2015, gives owners assistance in providing care to their dogs. An intuitive, customer-centric experience was necessary because all of Wag! services are available in-app, including a fully integrated support experience and direct communication between the customer and walkers. s customer support experience.

Interactive Voice Response 59
Interactive Voice Response Wait times voip Customer Support 59
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UJET Wag! Customer Experience Case Study

CSM Magazine

MARCH 26, 2020

started in 2015, gives owners assistance in providing care to their dogs. An intuitive, customer-centric experience was necessary because all of Wag! services are available in-app, including a fully integrated support experience and direct communication between the customer and walkers. s customer support experience.

Customer Experience 52
Customer Experience Interactive Voice Response Wait times voip 52
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