6 Numbers To Keep In Mind For A Successful Contact Center
airespring
FEBRUARY 29, 2016
Below are a range of statistics from a benchmark report by Dimension Data, showcasing the numbers that defined the contact center industry in 2015. With 2016 already under way, use these numbers to measure where you sit on the contact center curve. 40% of contact centers “have no tools to analyze data.”.
Let's personalize your content