Contact Center Trends 2021: The CX Watershed
Fonolo
NOVEMBER 17, 2020
Matt Beaty , Executive Vice President of Sales & Marketing at Brightmetrics™. ” — Kristyn Emenecker , Executive Leader — Marketing, Strategy, Product, CX. Storyline: Gamification. Why Gamification Matters. In this video, experts discuss if gamification will grow in the next year.
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