Call Centers Are Becoming Mobile, Are You Prepared?
Talkdesk
MAY 7, 2015
What’s more, the number of workers telecommuting several days a week has increased by almost 80 percent between 2005 and 2012, according to Global Workplace Analytics. This trend has inevitably affected call center infrastructure as well. Make Call Control Functional. In fact, in 2015, 1.3 Invest in UC Tools.
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