Contact Center Trends 2021: The CX Watershed
Fonolo
NOVEMBER 17, 2020
Storyline: Gamification. Tip: If your contact center cares about the customer experience, wants to reduce abandon rates, and decrease telco costs, then a cloud call-back solution is a must-have solution for 2017. Why Gamification Matters. In this video, experts discuss if gamification will grow in the next year.
176 
Let's personalize your content