Remove 2011 Remove Employee engagement Remove Morale Remove Service level
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Unleashing Agent Retention in Contact Centers: Top Experts Reveal Secrets

CX Global Media

You can never give agents schedules that they like and still meet service level!” See who strategic growth in thinking outside the box can help your company build a highly executable and repeatable model that engages agents and reduces attrition. EXPERT SESSION – Creating A Dynamic Culture Through Employee Engagement.