The history of the search engine: from index cards to the AI chatbot
Inbenta
NOVEMBER 13, 2017
The Inbenta Semantic Search Engine was first created in 2010 and was able to understand searcher intent and the contextual meaning behind customer’s searches rather than rely on keywords. Much of this capability was due to Inbenta’s patented natural language processing which significantly improved companies’ self-service rates.
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