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Managing Gen-Z and Millennials in the Contact Center

NICE inContact

Gen-Z was born between 1996 and 2010, with the oldest workers of the era being 23 years of age, and prime entry-level job candidates in your contact center. Gamification is one key way to do so. The post Managing Gen-Z and Millennials in the Contact Center appeared first on NICE inContact Blog.

article thumbnail

Managing Gen-Z and Millennials in the Contact Center

NICE inContact

Gen-Z was born between 1996 and 2010, with the oldest workers of the era being 23 years of age, and prime entry-level job candidates in your contact center. Gamification is one key way to do so. The post Managing Gen-Z and Millennials in the Contact Center appeared first on NICE inContact Blog.