100+ Customer Experience Stats to Prepare for 2023
CCNG
OCTOBER 19, 2022
Unhappy Customers Learn how promoters differ from detractors 86% of consumers will pay more for a better customer experience. Marketing Metrics, 2010) Increasing customer retention rates by 5% increases profits anywhere from 25% to 95%. Gartner, 2018) 17% of CX Leaders are using CES as a core CX metric. IDC, 2022).
195 
Let's personalize your content