Remove 2009 Remove Advertising Remove Cloud contact Remove contact center solutions
article thumbnail

Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting

EPIC Connections

Along the way, we struggled to rename the company, originally called International Customer Contact Solutions Corporation. Although we don’t advertise it much, EPIC stands for Email, Phone, IVR, and Chat. We aim to grow as a preferred partner in building the contact center of the future.