Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting
EPIC Connections
MARCH 27, 2018
Along the way, we struggled to rename the company, originally called International Customer Contact Solutions Corporation. Although we don’t advertise it much, EPIC stands for Email, Phone, IVR, and Chat. We aim to grow as a preferred partner in building the contact center of the future.
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