Top 51 Customer Service Leaders – Best Customer Experience Influencers
Netomi
JANUARY 5, 2022
An author, keynote speaker and international authority on business management trends, he has been a thought leader in customer-centricity since 1998. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”.
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