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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

AUGUST 1, 2017

Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. She writes for the blog of Dialer360. Isolating the most important behaviors at the agent and team level reinforcing them consistently thorough training, recognition, calibration, and call coaching. Nabahat Shanza. nabahatShanzA.

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