Remove 2006 Remove industry standards Remove Surveys Remove Upselling
article thumbnail

How to Recession-Proof Your Contact Center, According to 360+ Executives

Balto

We surveyed 361 executives across the United States for the purpose of this survey. Figure 1: Geographic Distribution of Survey Participants. Figure 2: Gender Distribution of Survey Participants. Figure 3: Age Distribution of Survey Participants. Figure 4: Title Breakdown of Survey Respondents. Demographics.