20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
She has a command to write on call center software and new technologies used in contact centers. Call Center training is imperative for a company to succeed and continue to grow. He believes that communicating with people over the Internet should be as simple an in-person interaction. Nicholas Piël.
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