Remove 2005 Remove Multichannel Remove Self service Remove Wait times
article thumbnail

This is What Exceptional Customer Service Looks Like In 2018

Comm100

The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018. Multichannel” and “omnichannel” have been buzzwords for years now. The main way Amazon has done – and continues to do – this is through its Prime membership service.