This is What Exceptional Customer Service Looks Like In 2018
Comm100
AUGUST 23, 2018
Multichannel” and “omnichannel” have been buzzwords for years now. In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. Who is doing this right?
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