25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Reduce Turnover – Keeping a stable team will help you to reduce training costs and time. Make onboarding & ongoing coaching as stellar as possible. It’s crucial that contact centers implement a tool that pulls in all of the necessary portals and processes into one simplified platform. Encourage honest and open communication.
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