Remove 2005 Remove Benchmark Remove call center solutions Remove Sales
article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

It ties up lines and makes the whole center fall behind. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. For contact centers to become more efficient, they need to become…”. There are several ways that contact centers can increase efficiency …”.