100+ Customer Experience Stats to Prepare for 2023
CCNG
OCTOBER 19, 2022
Bain, 2005) 87% of marketers say they are delivering engaging customer experiences. Gartner, 2021) 8 in 10 consumers report that businesses are meeting or exceeding their expectations for service, compared to 67 percent in 2014. Fluid Survey, 2014) 75% of people complete surveys on their mobile. Acquia, 2019) 78.5%
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