4 Reasons Why Omnichannel is Now Key to Customer Support
Comm100
MAY 11, 2020
Others even further back in 2003. This slows down resolution speed and leads to longer wait times. And even if some agents go through the time-consuming effort to find all the relevant information, many simply won’t. For ultimate scalability and efficiency, AI chatbots can’t be beaten.
Let's personalize your content