Contact Center AI – What’s out there?
Comm100
JUNE 5, 2018
From the early days of Science Fiction and Kubrik’s groundbreaking 2001: A Space Odyssey to the more recent chess match between Deep Blue and Kasparov, AI has long captured our imaginations. First, customers can receive accurate information instantly from self-service AI, and they don’t have to call the support center and wait on hold.
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