Contact Center AI – What’s out there?
Comm100
JUNE 5, 2018
From the early days of Science Fiction and Kubrik’s groundbreaking 2001: A Space Odyssey to the more recent chess match between Deep Blue and Kasparov, AI has long captured our imaginations. This is important to note, since we are witnessing an upward trend in the number of calls that customer support centers are receiving.
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