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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

So, this is a great question to ask when comparing call center monitoring software. Peter Abah is the Head of Customer Support at Hotels.ng. as the head of customer support and resides Lagos, Nigeria. The number one mistake call centers make when comparing and purchasing call center monitoring software is…”.