Register now to hear Tom Lewis, CEO of SmartAction, discuss how leading contact centers are leveraging the power of conversational AI through cloud-based virtual agents that automate the call types and chats traditionally handled by live agents.

In this webinar, we will cover:

  • How to identify the perfect call types and chats for AI automation
  • Examples from CX leaders on how and where they deployed virtual agents
  • How cloud-based AI automation integrates with every IVR / contact center platform
  • Omnichannel – how to automate in voice first then scale the same solution digitally
  • Learn from leading companies like AAA, MGM Resorts, Hyundai, and Office Depot on how they transformed to virtual agents without sacrificing an ounce of CX!

    Sponsored by: