How to Launch the Best Voice of the Customer (VoC) Program
GetFeedback
JULY 19, 2019
This means knowing where there may be friction in the journey, and how to ask about that to get the best results. Can you start a VoC program without a customer journey map? The post How to Launch the Best Voice of the Customer (VoC) Program appeared first on GetFeedback Blog. Yes, but it will be a lot better with one.
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