Customer Interactions
APRIL 23, 2012
'Check out this article about “Migrating to Next Generation 9-1-1” published in the April issue of Law & Order magazine. The piece provides an overview of NG9-1-1, information on NENA’s NG Partner Program, and a look at what some companies, including NICE, are doing to help the industry prepare for the transition to Next Generation 9-1-1.
Brad Cleveland Blog
APRIL 26, 2012
Terms related to social media are quickly evolving, and must be used and interpreted in context. For example, I’m often asked for advice on shaping a “social strategy.” It’s an important question — but without further definition, can be overly vague. Social media is a vast and ever-expanding array of platforms, tools and capabilities.
Brad Cleveland Blog
APRIL 26, 2012
Terms related to social media are quickly evolving, and must be used and interpreted in context. For example, I’m often asked for advice on shaping a “social strategy.” It’s an important question — but without further definition, can be overly vague. Social media is a vast and ever-expanding array of platforms, tools and capabilities.
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