Ameyo
JUNE 21, 2020
As the world has been challenged with the COVID-19 pandemic, the state of customer engagement has changed. With the changing state of customer service, the businesses are seeing a surge in the call volume during this lockdown enforcement. And now that the lockdown has started to ease and the companies start to resume their businesses, … 5 Keys to Setup a successful Virtual Call Center for Remote Agents?
GetFeedback
JUNE 21, 2020
Design your CX program to include mobile devices, voice-command, and Internet of Things.
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Andrew Mcfarland
JUNE 21, 2020
Covid-19 will introduce a host of new business challenges. Among those challenges, companies will have to grapple with the idea that “value” has changed and that customer relationships will change. What’s different now? The “value threshold” has changed. In a.
Ameyo
JUNE 21, 2020
As the world has been challenged with the COVID-19 pandemic, the state of customer engagement has changed. With the changing state of customer service, the businesses are seeing a surge in the call volume during this lockdown enforcement. And now that the lockdown has started to ease and the companies start to resume their businesses, … 5 Keys to Setup a successful Virtual Call Center for Remote Agents?
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