Conversation Intelligence Vs Conversational Intelligence: The Difference Is Much Greater Than You Think!
SmartKarrot
MAY 11, 2023
Great ROI According to a study conducted by Invoca, the company’s customer interaction software can produce an ROI of 395% over three years and a payback period of fewer than three months. Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well.
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