Remove Customer emotions Remove Multichannel Remove Self service Remove Wireless
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8 Uses of Artificial Intelligence to Boost Customer Experience Measurement

Pointillist

Emotion AI. “By By 2022, your personal device will know more about your emotional state than your own family.” — Gartner. The ability to understand and accurately predict your customersemotions is precious to you as a customer experience professional. Dashboards are not made for self-service.