Customer effort Journey mapping Outbound sales Upselling 
Pointillist
JULY 25, 2018
The questions below will help you define the scope of your customer journey analytics project: Will the project be confined to a single team, such as customer experience or marketing, or will other business functions use the platform? Has a journey mapping exercise ever been conducted? Customer Effort Score(CES).
Pointillist
JULY 25, 2018
The questions below will help you define the scope of your customer journey analytics project: Will the project be confined to a single team, such as customer experience or marketing, or will other business functions use the platform? Has a journey mapping exercise ever been conducted? and delivers meaningful ROI.
Expert insights. Personalized for you.
93 
Let's personalize your content