Remove CRM Remove Gamification Remove Multi-channel support Remove Self service
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Which is the Best Customer Support System for your Company?

OctopusTech

Support Inboxes Accessible by the Entire Team. Freshdesk has also followed the unique gamification trend to rewards agents with points for each ticket that was solved successfully and in time. Through this, businesses turn customer support into an enjoyable experience, both for them and for the end customers. Pipeline Tracking.

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Improving Customer Service in BPOs with Multi-Tenant Contact Center Software

Hodusoft

Overcome integration challenges Many businesses use various software and systems for different functions, such as customer relationship management (CRM) systems, ticketing platforms, marketing automation, and helpdesk software. Here’s where multi-tenant contact center software can come in handy.