Customer Service Trends 2017: An Effortless Customer Experience is Vital for Loyalty
Kayako
JANUARY 5, 2017
Customers value the quality of customer service as much as price and quality of products. According to an American Express study , “Americans will spend 9% more with companies that provide excellent service.” Recent trends in customer service show that companies can delight their customers while generating revenues.
38 
Let's personalize your content